COVID-19 safeguards

GUIDE FOR VISITORS

Each and every one of us has an important contribution to make to everyone’s safety. Please therefore comply with the following preventive measures in our ski area:

FFP2 face masks is recommended
FFP2 face masks is recommended
Maintain a distance of at least 1 m from others.
Maintain a distance of at least 1 m from others.
Keep the cable car cabins ventilated during your journey.
Keep the cable car cabins ventilated during your journey.
Wash & disinfect your hands regularly.
Wash & disinfect your hands regularly.
Do not leave face coverings in the cable car.
Do not leave face coverings in the cable car.
Dispose of used tissues & masks safely.
Dispose of used tissues & masks safely.
Follow signs & staff instructions.
Follow signs & staff instructions.
If possible, use contactless payments & the online shop.
If possible, use contactless payments & the online shop.
Stay at home if you have any signs of illness.
Stay at home if you have any signs of illness.
Take responsibility for yourself & your family.
Take responsibility for yourself & your family.
Sneeze or cough into the crook of your arm or into a tissue.
Sneeze or cough into the crook of your arm or into a tissue.
Always observe general hygiene rules.
Always observe general hygiene rules.

Cable Cars

Code of Conduct Zillertaler Cable Cars

Download Code of Conduct

Last revised: 1st August 2022

Safety and the personal health of each individual are the highest good and the focus of attention for the cable car companies in the Ziller valley.
According to the current ordinance of the Austrian Federal Government we give you the following recommendations. On the website of the Ministry of Health you will find continuously updated information as well as detailed FAQs on the measures of the Federal Government https://www.sozialministerium.at/Informationen-zum-Coronavirus.

What you can do to stay safe and keep others safe.

  • Use off-peak times: Take advantage of the off-peak times with low crowding to reach the ski area and get back to your accommodation in a relaxed manner. You can also return to the valley station in off-peak times
  • Wear a FFP2 mask: Wearing an FFP2 mask in all closed areas is still recommended.
  • Wearing an FFP2 mask is mandatory: For people who have a positive test result for SARS-Cov-2 a so-called traffic restriction applies. That means wearing an FFP2 mask correctly all the time is mandatory in the following areas: At the sales points of the cable cars, provided that these are located in closed spaces, On closed access areas to all cable cars, While riding the cabin cable cars, When using the toilet facilities
  • Keep your distance: We recommend you to keep sufficient distance from strangers.
  • Ensure ventilation: If necessary, please ventilate the cable car cabins during the trip.
  • Pay attention to hand hygiene: Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available in the cable car stations in the indoor area.
  • Dispose of used protective masks: Please do not leave your used protective mask or handkerchiefs in the cable car cabins, but dispose of them properly. Waste bins are available in the station areas.
  • Follow instructions: Please follow the general behaviour recommendations and also the instructions of our employees, especially with regard to the hygiene regulations.
  • Cashless payment or even better: Buy your ticket ONLINE or at the vending machine: If possible, make use of the cashless payment option or buy your ticket directly at the online shop or at one of our vending machines
  • Head for the mountain only if you are healthy: If you have symptoms that could indicate a possible Covid-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please stay in your accommodation and contact the reception of your accommodation or a doctor immediately.
  • Behave responsibly: Please conduct yourself responsibly to protect your own health and that of others.

Our request!
Please observe and follow our Covid-19 Code of Conduct and enjoy your holiday in the Zillertal mountains! We are evaluating the situation on an on-going basis and will adapt our Code of Conduct to any changes in legal or regulatory requirements.

Local testing services in Zell-Gerlos:

Tirol Gurgelt was designed for locals, employees and guests. Online registration as a prerequisite for collecting the test is possible at www.tiroltestet.at - the result is given within 24 hours. Registration is possible with the Tyrolean residence address (for guests) or residential address. The PCR gargle tests can be picked up and returned in the branches of 40 MiniM, 145 Baguette and 167 Spar in Tyrol. The collection of the PCR tests for the laboratory tests in the supermarkets takes place at around 10:00 a.m. You can find the locations in Tyrol here.

In the Zell-Gerlos region, pick-up and drop-off is possible in the following branches:
SPAR SM Zell/Ziller
Rohrerstraße 9, 6280 Zell am Ziller
MON-FRI 07:15 a.m. - 07:30 p.m.
SAT 7:15 a.m. - 6:00 p.m.

SPAR Kammerlander GmbH&CoKG
Gerlos 145, 6281 Gerlos
MON-SAT 7:00 a.m. - 6:30 p.m.
SUN 7.00 a.m. - 11 a.m.

SPAR Tschugg KG
Gerlos 230, 6281 Gerlos
MON-SAT 7:00 a.m. - 12:00 p.m. & 2:45 p.m. - 6:00 p.m.
SUN 7:00 a.m. - 11:00 a.m.

On-site test option (collection and delivery) in Krimml-Hochkrimml:

SeKo Center SPAR Markt Krimml
Oberkrimml 93, 5743 Krimml
MON-FRI: 7.30 a.m. - 12.30 p.m. and 3.00 p.m. - 6.30 p.m.
SAT: 7.30 a.m. - 6.00 p.m.

Under the motto "Salzburg Gurgelt", free PCR gurgle tests are offered in SalzburgerLand for locals, employees and guests. YOU can collect the sample sets free of charge from Spar branches in SalzburgerLand.

Please note that you must register online before collecting test kits. More information about picking up HERE. This link provides a lot of other required information about the PCR gargle tests. The collection of the PCR tests for the laboratory tests in the supermarkets takes place at 10.00 a.m.

We recommend that visitors purchase COVID-19 travel insurance to ensure a stress-free holiday. “Hotel Cancellation Plus” travel insurance offered by our partner, the insurer Europäische Reiseversicherung ERV, is a cancellation and accident policy.

Calculate your premium and take out insurance here

More information for a safe holiday

Information on travel into Austria

Information on travel into Austria

The platform of the Austrian National Tourist Office has comprehensive information on entering Austria and on current regulations and measures.
Safe travel within the EU

Safe travel within the EU

The official platform of the European Union will help with your holiday planning and provide information on coronavirus measures relating to holidays and travel.
Europäische Reiseversicherung

Europäische Reiseversicherung

Find out the latest information on COVID-19, travel warnings and insurance cover here.

Please remember:

although these pages have been put together with the greatest possible care, we cannot guarantee that the information provided is complete and correct. Zillertal Arena communication channels are no substitute for official channels of information or statutory regulations. As the travel warning situation can change rapidly, please check with the foreign ministry in your home country for current regulations.

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